Frequently Asked Questions

* From 2025 issues onwards, due to changes in printing and delivery schedules, please allow 4-8 weeks for delivery of the first print issue. Thank you for your understanding.​

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When will I receive my first issue?

1. National Geographic Magazines (Print + Digital): Order before 20th of each month, to start from next month issue, digital access will be granted within 3-4 weeks. Please allow 4-8 weeks for delivery of the first print issue.

2. National Geographic Magazines (Print Only): Order before 6th, starting from the current month, after that will be next month issue. Normally shipments arrive in 2nd or 3rd week of each month, please expect to receive the copy by 3rd week of each month.

3. National Geographic Kids Magazines: Order before 6th, starting from the current month, after that will be next month issue. As it is a 10 issues subscription, other than Jun/July & Dec/Jan are combined issue, the rest are monthly issue.

   • Orders in Jun before 6th, starting Jun/Jul issue.

   • Orders in Jul, starting Aug issue.

   • Orders in Dec before 6th, starting Dec/Jan issue

   • Orders in Jan, starting Feb issue

4. National Geographic Little Kids Magazines: Bi-monthly issue, Orders before 6th of the starting month starting from the current month issue, after that, will be next available issue.

   • Orders in Mar before 6th, starting Mar/Apr issue, later of March or April before 6th May, starting May/Jun issue.  

5. National Geographic History Magazines: Bi-monthly issue, Orders before 6th of the starting month starting from the current month issue, after that, will be next available issue.

   • Orders in Mar before 6th, starting Mar/Apr issue, later of March or April before 6th May, starting May/Jun issue

6. National Geographic Special Issues Magazines: Orders before 6th, starting from the current month, after that will be next month issue.

 

How do I get Digital Access to National Geographic Magazines (Full access subscription)?

You will receive an Account Number from National Geographic within 4-6weeks. 
Use this account number to create a digital account here.  Creating an account will allow you to access nationalgeographic.com content, the full online archive, and other digital benefits.

Next, proceed here for simple step-by-step instructions on accessing the digital editions.

As the Digital access is controlled directly by NatGeo U.S (or the Agency - CDSGlobal), for any access issue, kindly contact them by either: Phone: 1-800-895-2068 / Email: natgeomagazine@cdsfulfillment.com.

 

Change of Delivery Address:

To change your mailing address, kindly email us your details as follows:

1. Magazine(s) subscribed

2. Old delivery address

3. New delivery address

4. Subscriber's name

5. Phone number

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Did Not Receive My Copy:

If you did not receive your magazine copy, please email us your details as follows:

1. Magazine(s) subscribed

2. Delivery address

3. Subscribers name

4. Phone number

A replacement copy will be delivered by mail within 2-4 working days if necessary upon MagEZ's discretion.